[quot;this position is concerned with supervisory role over all front officeteam member within the hotel and a liaison role with all other departments.#160; 此职位工作的职能对于前厅部的员工来说所扮演的是主管的角色，而对于其他部门则充当的是一个联络员的角色。 #160; , 1.to be responsible for deputizing the front office manager, ensuring the maximization of room revenue and profit and maintaining a consistently high standard of customer service within the department. 主要的职责是代表前厅部经理，确保实现酒店收益的*大化，并在部门内保持一贯的高水准的对客服务。 , 2.to carry out all out-bookings as necessary. 必要时刻采取的超额预定，确保实现酒店利益。 , 3.to supervise day to day operation, ensuring standards are adhered to and maintained. 监督管理每日部门的正常运营，并确保品牌标准被有效地坚持和维护。 , 4.to review, maintain and amend systems/procedures within front office. 适时修改并维护前厅部的相关制度和规定。 , 5.to ensure a consistently high standard of presentation is maintained for both the department and itsteam member. 确保部门和员工之间保持一贯的高水准的服务。 , 6.to ensure training records are kept updated and all planned training is carried out. 确保培训记录得到及时更新，所有的培训计划被有效的实施。 , 7.to review and approve departmental work schedules of various sections of front office. 批准并回复前厅部其他部门的工作进度表。 , 8.to supervise the up selling scheme. 监督管理前厅部的销售计划。quot;]